Pure Lyf Privacy Policy
At Pure Lyf, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we manage your personal data in accordance with the Australian Privacy Principles (APPs) under the Privacy Act 1988 (Cth).
A copy of the Australian Privacy Principles can be accessed via the website of the Office of the Australian Information Commissioner at www.oaic.gov.au.
Collection of Personal Information
We collect personal information to provide our services, communicate with you, and enhance your experience with Pure Lyf. The types of personal information we collect include, but are not limited to, your name, contact details (email, phone number, and address), and information about your health if it is relevant to the services we provide.
We collect personal information in various ways, such as:
- Directly from you via our website, phone, email, or in-person interactions.
- When you fill out forms or make inquiries.
- Through cookies and similar tracking technologies.
We may also collect personal information from third parties, such as health professionals or service providers who work with us to deliver care.
Use and Disclosure of Personal Information
We use the information collected to:
- Provide and improve our services.
- Communicate with you regarding your care and any updates about Pure Lyf.
- Tailor our marketing and customer satisfaction efforts.
We will only disclose your personal information to third parties when:
- You have given your consent.
- It is required to fulfil our services (e.g., sharing information with healthcare providers).
- It is required or authorised by law.
Sensitive Information
We may collect sensitive information, such as health details or medical history, but only with your explicit consent and where necessary to provide our services. Sensitive information will be treated with extra care and used strictly for the purposes it was collected.
Security of Personal Information
Your personal information is securely stored using both digital and physical measures. We take reasonable steps to prevent unauthorised access, misuse, or loss of your data. When your personal information is no longer required, we will securely destroy or de-identify it.
Access and Correction of Personal Information
You have the right to access the personal information we hold about you. If you wish to correct or update your personal details, please contact us at any time. We will take steps to ensure your information remains accurate and up-to-date.
Use of Cookies and Tracking Technologies
Our website uses cookies and similar technologies to enhance user experience and analyse traffic. Cookies help us tailor our content and ads to better serve your needs. You can control cookie preferences through your browser settings.
Changes to This Privacy Policy
We may update this Privacy Policy as needed to reflect changes in our services or legal obligations. The latest version of our policy will always be available on our website.
Contact Us
If you have any questions, concerns, or complaints about our Privacy Policy or how we manage your personal information, please contact us.
By using our services, you agree to the terms outlined in this Privacy Policy.